We build the system you can actually trust to run your business.
Kritiv is an AI product company. We ship our own AI agents, and we engineer AI, automation and secure software for businesses that need a system of their own — designed from the architecture up.
Our AI products
KAVYA is a managed AI voice agent: hand her a list and she calls every name — in eleven Indian languages, in the hours you choose — and writes down what each one said. Kayra, coming soon, does the follow-up nobody has time for.
Engineering services
AI and agents, automation, system design and architecture, and security — built for clinics, hotels, professional practices, real estate developers and education institutes across India.
The founders
Kritiv is run from Guwahati by Mukul Thakur (Head of Technology, IIT Guwahati) and Binay Patni (Head of Product). A founder is on every project, from the first call onward.
Questions, answered
What does it cost?
Custom builds start at ₹24,999, one-time, and your exact quote is fixed in writing before we start. The only recurring costs are the annual care plan — hosting, updates and upkeep, itemised line by line — and WhatsApp’s own message charges, passed through at cost. Kavya is billed monthly, based on the numbers and minutes you use — we quote it with your proposal.
Is my customers' data safe?
Each business's data is sealed off from every other at the database itself, and only the people you choose can see it. Anything sensitive — medical, legal or personal — is handed to a person, not left to the AI.
Do I own what you build?
Yes. For a custom system, the code, your domain and your data are yours — documented and handed over. Keep us on to run it, or take it to anyone you like. There is no lock-in.
I'm not technical. Will I manage?
You don't need to be. We set everything up around how you already work, explain it in plain language, and you can reach us directly whenever you need to.
AI changes every week. Will this be outdated in a year?
Keeping up is our job, not yours. We build on solid, secure foundations and bring in new AI only when it is genuinely better — so what you get keeps improving instead of going stale.